Business Support Officer (Monitoring and Compliance Team)

The people of Porirua City are what makes ours a truly special place – we take pleasure in helping and caring for each other. We want everyone to feel welcome here, whether they’re visiting, living or working here. We’re looking for people who will help position our city as a welcoming, dynamic place to live, work and visit.

All about the job

We’re calling for two competent and capable administrators, to support the Monitoring and Compliance teams, which includes the parking, bylaws, animal control, and environmental health teams. We have two positions available at approximately 30 hours each.

These teams cover a wide variety of work, and so the Business Supports Officers are critical to help ensure that the processes run smoothly, and the team feel supported.

You will be responsible for:

• Responding to customer enquiries and ensuring that accurate and efficient records are kept

• Accurately processing and creating invoices for prompt payment

• Providing an exceptional customer experience for all internal and external customers that will positively grow our reputation

• Support the development of new administration processes, identifying opportunities to support the wider Monitoring & Enforcement team

All about you

We are seeking a dynamic person who is skilled at providing exceptional administration support, and excellent customer service. Ideally you are a skilled administrator who has worked in business support or administration roles in a small to medium sized organisation.

You’ll need to show us that you:

• have worked in a customer focused position and put the customer at the heart of all you do
• have high attention to detail and excellent general administration skills
• are experienced and confident using Microsoft Office and confident learning new systems and apps
• have excellent initiative and are super organised.
  

What you need to do now

Come and join our warm and hardworking Monitoring and Compliance team and be part of our welcoming and engaging environment. Please contact Katrina Teu for more information on 04 897 5719.

Porirua City Council is committed to providing a working environment that embraces and values diversity and inclusion.  We actively encourage applications from all backgrounds. If you have any support or access requirements during our recruitment process, please let us know when you apply, and we’ll do our best to get you sorted.

You will need to apply via our careers centre: www.poriruacity.govt.nz/careers.

To find out more about working for Porirua City Watch this video

Applications need to be received via our Careers Portal by Sunday 27 July 2025 

We will be looking at applications as they are submitted. This means we may shortlist or interview candidates before the closing date, so apply now!