Senior Parking Officer

Porirua City Council is rejuvenating and expanding to prepare for its future growth and continue to develop a resilient, liveable city for our future generations.

All about the job

The Senior Parking Officer is a representative of Porirua City Council who will encounter many ratepayers and visitors to the city on a daily basis. You’ll play a senior role in a supportive team that understands the challenges of the role.

This full-time role will work Monday to Friday, plus some rostered after-hours and Saturday patrols to cover any complaints or city events.

As our Senior Parking Officer you will be responsible for:

• Being a leader and mentor to other team members
• Problem solving day-to-day issues for the team as they occur
• monitoring parking in the CBD and Porirua Suburbs and issuing parking tickets as required
• accurately issue infringements to non-compliant vehicles
• use appropriate technology to take photos and collect additional information to support infringement notices
• providing a customer focused approach to responding to customer enquiries regarding parking, providing directions or visitor information about the city.
• Give evidence in court if needed

All about you

You’ll have experience in a similar role, and delivered great customer service in a range of situations. You’ll have some experience in mentoring others.

You’ll need to show us that you are:

• great at communicating and have the confidence to engage with Porirua City residents and visitors in a friendly manner
• resilient with the ability to keep calm under pressure, to sustain a high level of energy, motivation, and positivity
• a great problem solver, and can think on your feet
• customer focused with a calm and professional manner
• able to demonstrate a willingness to learn, reliable and committed to your mahi
• physically fit with the ability to walk for long periods of time
• equipped with a current and unrestricted Drivers Licence
• experienced with basic Microsoft Office products with intermediate level computer skills

All about Porirua City

Our city is changing and we need skilled people to help make that happen. Working for Porirua City is an opportunity for you to make a real difference in the community. You’ll be welcomed into a team that’s collaborative, values input and empowers you to make things happen. To top it off, the harbour and bush are at your doorstep; it’s the perfect place to work. 

To find out more about working for Porirua City Watch this video

What you need to do now

Come and join our hardworking, dedicated parking & bylaws team and be part of our welcoming and engaging environment. Please contact Marina Anae, Team Leader Parking & Bylaws for further information on 237 1539.

Porirua City Council is committed to providing a working environment that embraces and values diversity and inclusion.  We actively encourage applications from all backgrounds. If you have any support or access requirements during our recruitment process, please let us know when you apply, and we’ll do our best to get you sorted.

To view the position description and all our current vacancies please visit our careers portal: www.poriruacity.govt.nz/careers.

Applications need to be received via our Careers Portal by Tuesday 29 July 2025.

We will be working through applications as they are submitted and may progress candidates prior to the closing date, so apply now!