Team Leader Regulatory Support and LIM’s

Porirua’s landscape is changing and we’re looking for people to help us manage growth and realise our aspirations for our city. With new transport links in place, new housing developments underway, and a refreshed focus on our harbour, beaches, wetland and waterways, we’re a diverse, well-connected city with significant opportunities. Join our team and help make our city a great place to live, work and raise a family.

About the role

As our Team Leader Regulatory Support & LIM’s, you’ll play a pivotal role leading a dynamic team that provides top-tier administrative and customer support to the Building Assurance and Resource Consents teams. You’ll also oversee the delivery of Land Information Memorandum (LIM) services — ensuring accuracy, compliance and timeliness in line with legislation.

This is a role for someone who enjoys variety, leadership, and making a meaningful impact at the intersection of people, process, and public service.

In this role, you will

• Lead and develop a high-performing team that delivers quality, customer-focused support services
• Oversee the delivery of LIM services and ensure compliance with legislative requirements.
• Drive process and technology improvements across regulatory support functions
• Collaborate with internal stakeholders to continuously enhance service delivery and efficiency.
  Manage operational performance, resource planning, and service standards
• Champion a customer-first culture and ensure the voice of the customer is heard and acted upon.
• Contribute to team planning, budgeting, and reporting across regulatory operations.
• This is a role for someone who enjoys variety, leadership, and making a meaningful impact at the intersection of people, process, and public service.

About you

You’re an experienced team leader, passionate about operational excellence and building a culture of customer service and continuous improvement. You’re also an excellent communicator who thrives on collaboration and problem-solving.

You’ll bring:

• Proven leadership or management experience in a business support or operational environment.
• Strong planning, prioritisation, and reporting skills.
• Experience leading process or technology improvements that enhance customer experience.
• Excellent communication and relationship-building skills.
• Solid understanding of financial processes like invoicing and purchase orders.
• Commitment to bicultural practice, equal employment opportunity, and workplace safety.

It’d be great if you also have:

• Knowledge of the building consent or resource consent process.
• Understanding of LIM reports and the Local Government Official Information and Meetings Act 1987
• Experience within local or central government regulatory environments.

What you need to do now

Apply now and be part of a team that’s shaping better outcomes for our community every day.

Please contact Leonie McPhail Murphy on 027 554 7031 or Leonie.McPhailMurphy@poriruacity.govt.nz for more information.

Porirua City embraces and values diversity and inclusion. We actively encourage applications by people from all backgrounds and are a member of Diversity Works. If you have any support or access requirements during our recruitment process, please let us know when you apply, and we’ll do our best to get you sorted.

You will need to apply via our careers centre: www.poriruacity.govt.nz/careers.

To find out more about working for Porirua City Watch this video